FAQ

Our patterns are optical art: rings, waves, checks and fine lines placed close together. The eye cannot hold them still, so they seem to pulse, roll or tilt, especially when you walk past or the light changes. It is an effect of the drawing; the towel itself does not move or change.

On this website, press “Motion” in the menu to stop all animations; the site also follows the reduced-motion setting of your device. In real life, the calmer patterns are the ones with larger shapes and fewer lines, for example Halves, Pulse or Scale. Patterns with fine lines (Drift, Echo, Lattice) have the strongest effect.

OP-01 to OP-20 are our pattern numbers. They run in order of the ground colour, from the darkest (OP-01, jet) to the lightest (OP-20, white). Our shop is sorted by that number, so it reads as one colour line.

No. It is a two-colour jacquard: the pattern is woven from two colours of cotton yarn, loop by loop. The back shows the same drawing with the colours swapped.

All twenty patterns are our own drawings, made for terry. They are not copies of any artist’s work.

No. Each pattern comes in one fixed pair of colours; that is what places it in the colour line. We do not dye to order.

100% cotton terry. Wash bags have a cotton terry outer and a 100% polyester lining. The Spa Headband has an elastic back (80% polyester, 20% elastane). The composition of every piece is listed on its product page.

Grams per square metre: how much cotton is in one square metre of terry. Our bath towels are about 600 g/m² (700 g/m² for fine-line patterns), beach towels about 450 g/m², robes and hair wraps about 400 g/m². Heavier terry feels thicker and takes longer to dry; lighter terry packs smaller. See the Sizes & weights page.

We do not make those claims. They are plain cotton terry, which absorbs water and dries like any cotton towel of its weight.

The colour is in the yarn. Dark and mint pieces can release some loose dye in the first washes, so wash them separately two or three times. Our Care guide has the details.

Cotton terry can shrink by about 3–5% in the first washes. The sizes on our product pages are measured before washing.

Four pieces in one pattern: bath towel, robe, hair wrap and wash bag. “Add all four to cart” adds them in their default sizes (bath towel 70 × 140 cm, robe M–L, the smaller wash bag where there are two sizes). The set costs exactly the sum of the four prices. For other sizes, add the pieces one by one from their product pages.

Choose by chest measurement; the table is on our Sizes & weights page. If you are between sizes, choose the larger one.

Only the items listed under “In the parcel” on the product page. Rails, hooks, shelves, bottles, sandals and other pieces in our photos are styling only.

US dollars (USD), euros (EUR), British pounds (GBP), Danish kroner (DKK) and Swedish kronor (SEK). You can choose the currency in the language and currency menu. At checkout, the currency follows your delivery country: USD for the United States and Canada, GBP for the United Kingdom, EUR for the eurozone countries we deliver to, DKK for Denmark and SEK for Sweden. The currency code is shown next to every price.

The payment methods available for your order are shown at checkout. Payments are processed by our PCI DSS compliant payment providers over an encrypted (HTTPS) connection; we never see or store your full card number. Your statement will show the charge as REEDORA.

No. We do not run sales, discount codes or countdown offers. If that changes, the conditions will be shown next to the offer.

We dispatch within 1–3 business days. Costs and estimated delivery times for every country are on our Shipping page and are shown at checkout before you pay.

Yes. You can return unused, unwashed items within 30 days of delivery. Customers in the EU and UK also have a 14-day statutory right of withdrawal. See Returns & Refunds, or use Withdraw from contract here.

Yes — email us as soon as possible. If your order has not been dispatched, we cancel it and refund you in full. If it has already left us, you can withdraw from the contract or return it as described in our returns policy.